Items where Subject is "CUSTOMER LOYALTY"

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AMALIA BUDIMANTO, AYU (2011) PENGARUH KUALITAS PRODUK DAN PROMOSI TERHADAP LOYALITAS PELANGGAN (STUDI KASUS PADA PELANGGAN KFC PONDOK INDAH). Undergraduate thesis, BINUS.

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DEVINA, DEVINA (2011) OBSERVASI LOYALITAS PENGUNJUNG DALAM BIDANG E-CRM DI PT. TOKOPEDIA. Undergraduate thesis, BINUS.

Dewanti, Retno and Putong, Iskandar and Tjia, Fie Tjoe and MATTHEW, JOHANES KOSASIH (2009) ANALISIS KINERJA EXPERIENTIAL MARKETING UNTUK MENCIPTAKAN CUSTOMER LOYALTY MELALUI BRAND IMAGE KENTUCKY FRIED CHICKEN. In: The 3rd National Conference on Management Research, 5 November 2019, Bandung.

Dewanti, Retno and Wati, Yulia and novioline, novioline and imelda, imelda (2008) ANALYSIS OF SERVICE COMPETITIVE ADVANTAGE AND SHIPMENT COST TOWARDS COSTOMER LOYALTY OF EMKL (EKPEDISI MUATAN KAPAL LAUT). In: Inlernational Seminar Management Department 2008, 11 November 2011, Jakarta.

Dyah Budiastuti, Dr. The Roles of E-Tailer Quality as Antecedent of E-Satisfaction and Its Impact on Customer Attitudinal Loyalty Creation. Universiti Putra Malaysia.

DINDASTARI, KARINA (2010) ANALISIS PENGARUH DIMENSI KUALITAS PELAYANAN TERHADAP LOYALITAS PENUMPANG MALAYSIA AIRLINES SYSTEM (MAS) JAKARTA. Undergraduate thesis, BINUS.

DEVITA SUTANTO, SACHA (2011) ANALISIS PENGARUH CUSTOMER RELATIONSHIP MANAGEMENT DAN CUSTOMER SATISFACTION TERHADAP CUSTOMER LOYALTY KARTU KREDIT BNI (STUDI KASUS : PT. BANK NEGARA INDONESIA TBK. CABANG KOTA). Undergraduate thesis, BINUS.

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Elidjen, Elidjen (2006) CALL CENTER: ALTERNATIF OPTIMALISASI LAYANAN LAYANAN BISNIS. In: Seminar Nasional : Transformasi Teknologi untuk Peningkatan Kualitas Hidup Manusia.

Enda Panggati, Ignatius Peer Review "Building Millennial Digital Customers Eloyalty Toward Online Retailer". JATIT & LLS.

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Furinto, Asnan (2009) Designing Competitive Loyalty Programs: How Types of Program Affect cCstomer Equity. Journal of Targeting, Measurement and Analysis For Marketing, 17 (4). pp. 307-319. ISSN 0967-3237

Furinto, Asnan (2019) Factors Influencing Indonesian Customers In Performing Online Shopping And Building E-Loyalty. International Journal of Scientific & Technology Research, 8 (9). pp. 333-336. ISSN 2277-8616

Furinto, Asnan (2011) How Combination Of Retailer's Relationship Effort Could Create Loyal Consumer. Journal Of Business Strategy and Execution, 3 (2). pp. 114-136. ISSN 1979-6854

Furinto, Asnan (2012) Market Share and Customer Equity Measurement using Markov Chain. MABIS Manajemen Bisnis, 11 (2). pp. 186-193. ISSN 1412-3789

Furinto, Asnan (2019) The Mediating Effect Of Electronic Trust In The Effect Of Customer Delight To E-Loyalty. International Journal of Mechanical Engineering and Technology, 10 (5). pp. 207-213. ISSN 0976 – 6340

Furinto, Asnan (2011) Price or Privilege ? Customer Perception on Loyalty Programs. ASEAN Marketing Journal, III (2). pp. 79-85. ISSN 2085-5044

Furinto, Asnan (2009) Reviewer "Designing Competitive Loyalty Programs: How Types of Program Affect cCstomer Equity". Springer Nature.

Furinto, Asnan (2019) Reviewer "Factors Influencing Indonesian Customers In Performing Online Shopping And Building E-Loyalty". Elsevier.

Furinto, Asnan (2011) Reviewer "How Combination Of Retailer's Relationship Effort Could Create Loyal Consumer". Binus Business Schoo.

Furinto, Asnan (2012) Reviewer "Market Share and Customer Equity Measurement using Markov Chain". Universitas Surabaya.

Furinto, Asnan (2011) Reviewer "Price or Privilege ? Customer Perception on Loyalty Programs". Universitas Indonesia.

Furinto, Asnan (2019) Reviewer "The Mediating Effect Of Electronic Trust In The Effect Of Customer Delight To E-Loyalty". Science, Engineering, Technology and Management..

Furinto, Asnan (2009) Similarity "Designing Competitive Loyalty Programs: How Types of Program Affect Customer Equity". Springer Nature.

Furinto, Asnan (2019) Similarity "Factors Influencing Indonesian Customers In Performing Online Shopping And Building E-Loyalty". IJSTR.

Furinto, Asnan (2011) Similarity "How Combination Of Retailer's Relationship Effort Could Create Loyal Consumer". Universitas Bina Nusantara.

Furinto, Asnan (2012) Similarity "Market Share and Customer Equity Measurement using Markov Chain". Universitas Surabaya.

Furinto, Asnan (2011) Similarity "Price or Privilege ? Customer Perception on Loyalty Programs". Universitas Indonesia.

Furinto, Asnan (2019) Similarity "The Mediating Effect Of Electronic Trust In The Effect Of Customer Delight To E-Loyalty". IAEME Publications.

FITRIANY RIZKY, NINDY (2011) PENGARUH CONTENT PROGRAM ACARA REQUEST KAMUS OZZERS 90.8 FM OZ RADIO JAKARTA TERHADAP LOYALITAS PENDENGAR REMAJA OZ CLUB JAKARTA. Undergraduate thesis, BINUS.

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GRINALDI, WILLIAM (2011) HAL-HAL YANG MEMPENGARUHI LOYALITAS KONSUMEN (ANALISIS PENGARUH BEHAVIORAL LEARNING DAN COGNITIVE LEARNING TERHADAP LOYALITAS KONSUMEN BUSINESS-TO-BUSINESS UNILON DI JAKARTA). Undergraduate thesis, BINUS.

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Hidayat, Cecep and PUTRI WARAHAPSARA, PRITHA (2010) Pengaruh Kualitas Pelayanan dan Produk terhadap Citra Perusahaan dan Loyalitas Nasabah. Jurnal Manajemen, 1 (2). pp. 95-102. ISSN 2086-0331

HUSIN, SUMINTO (2011) STRATEGI BRANDING TOYOTA DALAM MEMPERTAHANKAN CUSTOMER LOYALTY. Undergraduate thesis, BINUS.

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Idris, Gautama So and Engkos, Achmad Kuncoro and SANTIANA, MEILA (2008) Influence of Store Atmosphere, Store Location, And Merchandise Assortment of Matahari Department Stores in Jakarta Towards Customer Loyalty And Their Implication on Visitor's Purchase. In: The International Conference on Social Sciences & Humanities 2008, 18-20 Jun 2008, Pulau Pinang, Malaysia.

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JAMIN, DHONA (2011) PENGARUH PERSEPSI MEMBER LOYALTY DAN SALES PROMOTION TERHADAP KEPUTUSAN PEMBELIAN (ANALISIS PROGRAM SANTIKA IMPORTANT PERSON PADA HOTEL SANTIKA PREMIERE JAKARTA). Undergraduate thesis, BINUS.

JOHANES KOSASIH, MATTHEW (2009) ANALISIS PENGARUH EXPERIENTIAL MARKETING TERHADAP BRAND IMAGE DAN DAMPAKNYA PADA CUSTOMER LOYALTY PADA PT. FASTFOOD INDONESIA, TBK. Undergraduate thesis, BINUS.

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KHARISMARALDI, EDGAR (2009) Relationship Marketing and Customer Loyalty. Undergraduate thesis, BINUS.

KOTANDI, VIONA (2010) ANALISIS CITRA TOKO TERHADAP KEPERCAYAAN KONSUMEN DAN DAMPAKNYA PADA LOYALITAS PELANGGAN DI PT. SLOKA KENCANA ABADI. Undergraduate thesis, BINUS.

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MAIDHANI, KANIA and MAIDHANI, KANIA (2010) ANALISIS PENGARUH KUALITAS PRODUK DAN KUALITAS PELAYANAN TERHADAP KEPUTUSAN PEMBELIAN YANG BERDAMPAK PADA LOYALITAS PELANGGAN (STUDI KASUS PADA PT. NABEL SAKHA GEMILANG). Undergraduate thesis, BINUS.

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NOBEL, NOBEL and MEDALI, ALBI (2009) ANALISIS PENGARUH IKLAN DAN PROMOSI PENJUALAN TERHADAP KEPUTUSAN PEMBELIAN KONSUMEN PADA PRODUK FLEXI (STUDI KASUS : PENGUNJUNG FLEXI CENTER PLAZA SEMANGGI). Undergraduate thesis, BINUS.

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PUTRI WARAHAPSARA, PRITHA (2009) ANALISIS PENGARUH KUALITAS PELAYANAN DAN KUALITAS PRODUK TABUNGAN TERHADAP CITRA PERUSAHAAN DAN DAMPAKNYA PADA LOYALITAS NASABAH (STUDI KASUS : NASABAH CABANG UTAMA PT. BANK SINARMAS). Undergraduate thesis, BINUS.

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RIZQI ABDILLA, MUHAMMAD and Seska Devi, Fauzia (2012) MEASURING CUSTOMER LOYALTY THROUGH THE ROLE OF CUSTOMER SATISFACTION AND THE ROLE OF LOYALTY PROGRAM QUALITY IN METRO DEPARTMENT STORE IN INDONESIA. Undergraduate thesis, BINUS.

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SUPONO, AGUNG (2010) ANALISIS PENGARUH KARAKTERISTIK PRODUK, HARGA JUAL KEMBALI, DAN EKUITAS MEREK TERHADAP INTENSITAS PEMBELIAN UNTUK MEMBENTUK LOYALITAS PELANGGAN (STUDI PADA TOYOTA AVANZA). Masters thesis, BINUS.

SARI, KARTIKA and MAGDALENA, MARLYNA (2009) ANALISIS PENGARUH KUALITAS JASA DAN KEPUASAN PELANGGAN TERHADAP LOYALITAS PELANGGAN PADA BENGKEL PT. TUNAS TOYOTA CABANG BATU TULIS JAKARTA PUSAT. Undergraduate thesis, BINUS.

SARASRATI, PUTRI (2009) ANALISIS PENGARUH PERCEIVED QUALITY TERHADAP BRAND ASSOCIATION SERTA DAMPAKNYA TERHADAP CUSTOMER LOYALTY PADA PT. YUMMY FOOD UTAMA. Undergraduate thesis, BINUS.

SABRINA, SABRINA (2009) PENGARUH KUALITAS PRODUK, KUALITAS PELAYANAN DAN SALES PROMOTION TERHADAP KEPUTUSAN PEMBELIAN PADA PRODUK PT. BATU RUSA PLASINDO. Undergraduate thesis, BINUS.

SUSANTY, SUSANTY (2011) DOES STORE IMAGE MATTER? A STUDY ON THE EFFECT OF A STORE ATTRIBUTES ON CUSTOMER REPEAT PATRONAGE ACROSS GENDER. Masters thesis, BINUS.

Sanny, Lim (2009) Strategi Peningkatan Loyalitas Konsumen dengan Diferensiasi. Jurnal Psikologi, 1 (7). pp. 34-37. ISSN 1907-7483

SENA THANIAH, WAN (2009) ANALISIS HUBUNGAN ANTARA CUSTOMER EXPERIENCE DAN BRAND ACTIVATION TERHADAP CUSTOMER LOYALTY HARLEY - DAVIDSON (STUDI KASUS : PT. MABUA HARLEY - DAVIDSON ISKANDARSYAH). Undergraduate thesis, BINUS.

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Tjo Yung Shen, Andrew (2003) Analisis loyalitas pengguna internet terhadap beberapa portal. Masters thesis, BINUS.

THE, DENNIS (2010) ANALISIS PENGARUH KUALITAS PELAYANAN TERHADAP CITRA PERUSAHAAN DAN DAMPAKNYA TERHADAP LOYALITAS KONSUMEN PADA PT. AIA FINANCIAL (CABANG MAKASSAR). Undergraduate thesis, BINUS.

TRISTANTY, HELEN and KUSUMA WARDANI, KARTIKA (2009) ANALISIS PENGARUH EXPERIENTIAL MARKETING, KUALITAS PRODUK DAN KUALITAS PELAYANAN TERHADAP KEPUTUSAN PEMBELIAN MOTOR SUZUKI DALAM MENINGKATKAN LOYALITAS PELANGGAN (STUDI KASUS : PELANGGAN DEALER MOTOR SUZUKI LATUMENTEN, PT. KARYA CITRA CEMERLANG). Undergraduate thesis, BINUS.

TIRTASANA, MICHAELA (2009) ANALISIS PENGARUH KUALITAS PRODUK, PELAYANAN DAN HARGA TERHADAP LOYALITAS PELANGGAN RESTORAN BEBEK BENGIL JAKARTA. Undergraduate thesis, BINUS.

Tamara, Dewi (2020) Customer Loyalty Indicator of Mobile Payment Application in the Financial Service Industry: A Study of LinkAja. International Journal of Scientific Research and Managemet, 8 (1). pp. 1527-1539. ISSN 2321-3418

Tamara, Dewi (2019) Measuring Customer Satisfaction Level Of Mobile Banking: A Study On Iindonesian Bank. EPH-International Journal of Business & Management Science, 5 (5). pp. 11-36. ISSN 2208-2190

Tamara, Dewi (2019) Reviewer "Measuring Customer Satisfaction Level Of Mobile Banking: A Study On Iindonesian Bank". Engineer's Publication House.

Tamara, Dewi (2019) Similarity "Measuring Customer Satisfaction Level Of Mobile Banking: A Study On Iindonesian Bank". Engineer's Publication House.

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VERONIKA, VERONIKA and NAULI, YUSICH (2009) ANALISIS PENGARUH KUALITAS PRODUK, HARGA DAN PROMOSI TERHADAP KEPUTUSAN PEMBELIAN KONSUMEN PRODUK AGAR-AGAR JELLY CUP PADA PT. TRIPUTERA CHUPI FOOD (STUDI KASUS PD. TERANG JAYA). Undergraduate thesis, BINUS.

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WIRYA DJAUHARI, RIZALDI (2011) The Role Of Window Display As An Outer Stimulation In Affecting Consumer Purchase Decision In Fashion Stores. Undergraduate thesis, BINUS.